ADT® Authorized Dealer Serving The Entire Charlotte Metro Area

Frequently Asked Questions About Charlotte Security Systems

We’ve pulled together our most common home security FAQs in Charlotte for you. Find your answers for your ADT and home security questions.

One package does NOT fit everyone when it comes to your household security system! Our experienced professionals in Charlotte can help assess your household and your loved ones' surveillance needs to assess the very best combination for you. Receive peace of mind with consistent security alarm monitoring as well as fire, flood, and carbon monoxide detection. Customize your smart home by setting up alerts, schedules, and automations with your ADT package.

Want to view everything with video monitoring? No problem. ADT offers HD video surveillance with indoor and outdoor cameras, including front door cameras. Live stream from your handheld devices when you’re on vacation, and even record and save video clips. You are sure to find a security option that suits your needs!

Personal home surveillance has changed a lot in the past few years! ADT provides monitoring systems in Charlotte that are exclusively wireless and function through a cellular system, instead of a “landline.” Alarm systems can join with monitoring stations by using GSM signals and cellular-based technology. This means no irritating wires running in your home, and unwanted individuals can't turn off your security system by breaking your lines.

ADT monitored security systems have a 24-hour failsafe battery so that your house is still safe, even if your power goes out. The monitoring services as well as the loud siren will still be functioning to give uninterrupted protection of your Charlotte home.

Yes. ADT has packages or service tiers (such as the Remote Monitoring package) that give remote access tools from your mobile device in addition to arming, disarming, and alert messages. Smart Home configuration is also available from your mobile device so that you can access your house’s light bulbs, garage doors, and your thermostat when you are at kids sporting events. Check in on your house while you are out with ADT’s clear HD video tools.

Yes! Let criminals know your Charlotte home is helped guarded by ADT surveillance. All ADT packages include a yard sign and decals for your home to show that your home is secure by the #1 home security company. 90% of robbers admit that they stay clear of homes with a security system. By securing your house with ADT monitoring and displaying the ADT stickers and signs, you are already decreasing your risk!

Yes. A Charlotte home security system with ADT monitoring has 24 hours/7 days a week surveillance, 365 days a year. ADT owns six surveillance stations, which means they can quickly communicate with customers. With ADT home security packages, you get peaceful feeling from knowing there are over 17,000 people around the United States helping to defend the people and things you treasure most at home.

Yes! There is Blue by ADT. It’s a do-it-yourself smart home security system with standalone cameras, and it’s designed for renters. Choose self-monitoring or pro monitoring with no credit checks or set up appointments required. It’s customizable and adjustable on your terms, so you don’t have to fret about long-term agreements. Enjoy flexible security from the most trusted name in home security.

Yes! Your ADT-monitored security system’s capacity are chosen by the service bundle you designate. You can decide if you need HD video surveillance, remote access to your system via your smartphone, and even automation commands or schedules to switch your lighting on and off at certain times. Build your customizable home security bundle with the advanced features you need most for your Charlotte home!

Yes! It’s easy to hook up your ADT Smart Home security package with your Charlotte home’s other smart devices. This lets you you change everything remotely from your security system, lights, and thermostats, to your garage door and locks by using only your ADT mobile app. Security and convenience join together when you connect your ADT-monitored equipment to your favorite smart home platforms like Amazon Alexa. Once your voice integration is hooked up, you can ask Alexa to “arm” or “disarm” your security equipment and much more!